The goal of scaling is to get grow your business while decreasing your marginal cost and effort as you're growing. Doing this will sometime require a complete overhaul of your current processes. Although this might sound overwhelming, the small price you pay to do such a thing will save you from bigger headaches later on. This post will give you a general idea of how you can think in terms of scale in mind instead of just doing things "just to get by". I say generally because we all might have a different endgame in mind so everyone might absorb this post in their own way. Consequently, this post isn't about exactly how you should scale, it's just to get you into the scaling mentality.
I'm sure when we all started out on Poshmark with a couple of pieces (1-30), we didn't really pay any mind exactly where the items are stored. We just generally knew where we left the item so when a customer buys something, we kinda had an idea where to find it. But as we add more and more pieces to our closet, things got a little messier and that's when we started to get organized a bit. For example, some of us might opt for bins to store our items (my personal favorite), some would hang the items on racks or even fold the items neatly in a corner according to their type. Whatever you do, just know if you're trying to ramp your inventory up to the 1,000's of units level, you must have a storage system that's ready to grow with you. While a lot of us are limited on space, we should still be thinking about this question because storage issues will stick with you for the entire journey.
Beyond how you store your items, you also have to ask yourself how do you label them for storage. I've talked to some people in the messages, and they've told me that EVERY single one of their items are polybagged with a label displaying a unique code for the item. While I'm not fully opposed to this, I do however think that you might be doing an extra step that's not necessary. However, what I think about this method doesn't matter, what matters is that these people believe that they can scale with this method and that's perfectly fine!
My point is for you to figure out a way to store your items in a way that will make it easy for you to locate and pull the sold item.
I was about 6 months into the Poshmark game when I realized there's no way in hell I will be able to buy 1 piece at a time given my sale through rate. In other words, if you're selling more than you can buy, you will never be able to grow. That's when I started to focus 1/2 of my time finding a supplier that would sell me inventory in bulk while the other 1/2 was spent going to the thrift stores and buying pieces 1 at a time. For those of you asking about where I get my clothes from, the reason why I don't disclose it because I paid a big price in terms of time and money to find my suppliers. I'm sure those of you who do have suppliers understands where I'm coming from.
Buying inventory in bulk is imperative to growth. Let me not mince words, I don't care what other's say about you still be successful while buying 1 piece at a time. They're wrong because the success they're talking about is not in the millions. I'm sure you already know my stance but I want to reiterate that I'm not in this game to make a "good" living. I'm trying to go all the way with PrettiBone because the storage unit complex I want is $8 million and the bank is asking for $1 million down, CASH. Again it comes down to how far you want to take this reselling thing, I'm just that girl that will take it to the moon if I have to. And for me to take it there, the right suppliers will have to grow with me as I'm growing.
You're probably aware by now that you can't sell something online if it's not listed. When I say listing, I mean the entire process of actually washing, steaming, hanging, shooting and listing. While some of these processes are sometimes not required, they still make up listing. If your method only allows you to list 10 items a day, you gotta change it up. Of course, this is only if you want to get bigger. Your listing process needs to be so streamlined that you can pump out more than what you can sell many times over. This means trying something like this out or coming up with your own way to improve your listing process. There's no point in getting a pallet of inventory in while you're listing at the same pace as when you were buying 1 piece at a time. Think about listing in terms of intuitive rather than a hard-wired process. By doing so, listing should almost be effortless because you're not thinking that much about what's next. I know that sounded spiritual and I don't mean for it to but when I'm listing, I sometimes even forget that I'm listing because my processes are so streamlined. Let me give you an example.
Sometimes when I'm listing, I would run across a piece that has a defect that I didn't catch when I was sorting or shooting. While some of us much stop and go reshoot that piece to show the defect, I would have bins laid out for these types of situations. I would just throw the piece into its appropriate bin, so I'll take care of it during my downtime in bulk rather than stopping the whole train for 1 piece. This allows me to list more while worrying about the smaller issue later.
This is just one way that I keep my momentum when listing and is how I'm able to list 100+ items a day when left undisturbed. Run through your listing process and really scrutinize it. Are you spending too much time on something that isn't that important like steaming a piece that's barely wrinkled? Are you not sorting pieces out according to type so you don't have to switch back and forth from one measurement template to another?
Think in Terms of 1 to 1,000,000
Do not take the headline of this section literally. What I mean is for you to ask yourself, will this method be obsolete as I get bigger? If so, when? If the answer is really soon, then you need to switch your method and process. Don't hang on to a certain style just because you feel comfortable with it because it might smother you as you get bigger. Switch to a style that will not only allow room for growth but actually encourage it! For example, if you're listing faster than what you have on hand, then it would encourage you to find a new sourcing method. Conversely, if you're getting more inventory in than you can list, then it will force you to find a faster more effective way to list.
I hope this post gets you to think about how big you want to get and if your current process, procedures a style will accommodate for such growth. Again, this will be different for everyone, but don't lie to yourself and think that you're already employing the best tactics because you're probably wrong. Please don't let your overconfidence harm you.
Lastly, I have to mention this post is for resellers that are interested in growth. This isn't for the dabblers.